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Policies

Cancellation policy

  • Cancellations before 4 pm on the date of arrival will not be charged. Cancellations after 4 pm on the arrival day and no-show will be charged with 100% of the first night.

Guarantee policy

  • Credit Card Guarantee

Policy regarding extrabeds and children

  • Children policy / Extrabed for children: Children under 6 years stay free of charge in the parents room
  • Children between 6 and 12 years stay for CHF 40.- per night in the parents room with an extrabed
  • Extrabed for adults costs CHF 80.- per night
  • Extrabeds are allowed in the following room types: Double Deluxe Room and Junior Suite

Pets

  • Only small domestic animals are allowed and will be charged with CHF 10.- a day. It is not allowed to leave an animal alone in the room. Damages caused by the animal will be charged to the owner.