Manz Privacy Hotels Switzerland AG
and its shareholding companies
Untermüli 9
6302 Zug

phone: +41 44 227 77 10
fax: +41 44 211 11 84

Cancellation policy

  • Cancellations before 4 pm on the date of arrival will not be charged. Cancellations after 4 pm on the arrival day and no-show will be charged with 100% of the first night.

Guarantee policy

  • Credit Card Guarantee

Policy regarding extrabeds and children

  • Children policy / Extrabed for children: Children under 6 years stay free of charge in the parents room
  • Children between 6 and 12 years stay for CHF 40.- per night in the parents room with an extrabed
  • An extrabed for adults costs CHF 80.- per night
  • Extrabeds are allowed in the following room types: Double Deluxe Room and Junior Suite


  • Only small domestic animals are allowed and will be charged with CHF 20.- per night. It is not allowed to leave an animal alone in the room. Damages caused by the animal will be charged to the owner.