Manz Privacy Hotels Switzerland AG
and its shareholding companies
Untermüli 9
6302 Zug

phone: +41 44 227 77 10
fax: +41 44 211 11 84

Cancellation policy

  • Cancellations before 4 pm on the date of arrival will not be charged. Cancellations after 4 pm on the arrival day and no-show will be charged with 100% of the first night.

Guarantee policy

  • Credit Card Guarantee

Policy regarding extrabeds and children

  • Children policy / Extrabed for children: Children under 6 years stay free of charge in the parents room
  • Children between 6 and 12 years stay for CHF 40.- per night in the parents room with an extrabed
  • Extrabed for adults costs CHF 80.- per night
  • Extrabeds are allowed in the following room types: Double Deluxe Room and Junior Suite


  • Only small domestic animals are allowed and will be charged with CHF 20 per night. It is not allowed to leave an animal alone in the room. Damages caused by the animal will be charged to the owner.